Author: blogger
There are literally thousands of hospitality business indicators that you can use right now. These indicators are commonly known as the hotel management KPI. When you have an effective KPI set for your hotel business, this removes the guesswork when it comes to managing the hotel business. What this does is that it checks the performance of your business through the numbers or the figures so that the managers will be able to use the data in telling what is really gong on within the hotel. Before you get around and research about the hotel management KPI, you should know the difference between that and the hotel KRIs. These two are often compared to each other but they are quite diverse. The hotel KRIs do not focus on the good side of the performance of the company; instead, you will obtain data about how risky your hotel activities are. Having said that, they are also very useful when it comes to tracking the health of your business.
Now, when looking for the best hotel management KPI for your business, you should not only focus on the entire organization because it would be very difficult to do so. You will need to divide the KPIs into different groups or classifications so that it will be easier for you to keep track of them. Among the types of KPIs that you can utilize are the KPIs for reception or front desk efficiency, housekeeping, kitchen, sales, restaurant, store, maintenance and purchasing among others.
Many hotels nowadays offer housekeeping services for their clients. If the hotel that you are managing provides such to your guests, it is essential that you keep track of its performance. This is because many clients are meticulous when it comes to the cleanliness of their surroundings especially their rooms. They are on a vacation so they expect themselves to be pampered and not to be responsible for the task of cleaning their rooms. You can measure the efficiency of your housekeeping services through KPIs such as the number of available staff members for cleaning, the feedback of customers based upon the housekeeping services they have acquired and the total amount of time required for cleaning among others.
Of course, you cannot deny the fact that it is important for you to know how well your business is responding when it comes to the sales department. Cash flow is very significant especially in this type of business. Your hospitality business indicators may vary here according to the different sales efforts that you put out. For instance, if you have a website, you can check the number or the percentage of inquiries that have turned into sales. You can also use KPIs that will tell you about the number of sales per head on your restaurant or your bar. You can also measure the gross profit on sales, the stock turnover, the carrying cost of the stock and the stock value.
Aside from the financials and the customer sales, it is important that you are well aware of how your employees are performing. Always ensure that you have a set of good hotel management KPI that will aid you in monitoring the behavior, the professionalism and the demeanor of your workers.
It will now be Reliance Industries catering to your needs when you fine dine at The Trident or lay back in the lap of luxury at The Oberoi Hotel. Reliance Industries Limited, led by Mukesh Ambani, Asias richest man, announced that it had bought a 14.12 per cent stake in EIH Limited, which owns and manages several hotels in the country including the Oberoi and The Trident brands.
The acquisition was made through RIL’s wholly-owned subsidiary Reliance Industries Investment and Holding Private Limited from Oberoi Hotels Private Limited and certain other promoters of EIH Limited a statement from the company said.
“RIL’s investment in EIH Limited has been made as the Oberoi family had developed the ‘Oberoi Hotels’ brand into a premier international brand in the luxury hospitality sector and as a result EIH Limited has excellent future prospects,” the statement added.
The entire deal has set back RIL by a whooping Rs. 1,021 Crores. But knowing Reliance, one cannot be surprised at the enormity of the figures the deal has witnessed. Reliance is a very diverse and flexible company, a fact which is again proven by the mentioned deal.
In a statement, RIL said that the investment in EIH Limited had been made as the Oberoi family had developed the Oberoi Hotels brand into a premier international brand in the luxury hospitality sector. The company noted that EIH Limited has excellent future prospects. The statement also said that there would be no change of management, operation or control of EIH Limited.
RIL is likely to get one seat on the board of EIH Limited for its stake. Sources said that there was no immediate plan for an open offer. Sources also confirmed that this was a strategic investment and probably the first step for the petrochemical major to enter the hospitality segment.
Now with Mr. Ambani investing aggressively in the hospitality business, it would be interesting to know whether his competitors follow lead and this inception triggers a series of aggressive investments mounting to huge amounts. Only time will tell what is in store. But for the moment, its Reliance at your service.
The Excellence Group of Luxury Hotels and Resorts, a luxury hotel management company operating some of the most highly acclaimed luxury five-star hotels and resorts in the Caribbean, has announced massive investments across some of its properties as part of a strategy to reposition their portfolio of product offerings and make their hotels compete more effective in the Caribbean holidays industry.
In order to achieve this and in order to raise the bar at their Cancun and Punta Cana hotels, the company have invested a large sum of money to upgrade the already high standards at the Excellence Resorts in the Riviera Maya and Punta Cana. The renovation works are expected to contribute to enhanced Cancun holidays and an improved holiday experience for guests embarking on Dominican Republic holidays at their Punta Cana resort.
At the stunning Excellence Punta Cana hotel, the Excellence Group invested over five million dollars in the following renovations:
Renewal of the Excellence Club rooms – for guests looking for comfort and sophistication, as well as privacy and preferential treatment. In this exclusive area, guests looking to enjoy the ultimate pampering experience during their holidays in Punta Cana, can enjoy in-room premium liquors and amenities, a private lounge, and preferred locations that make guests feel they have arrived in an earthly Eden.
A renewed Spa with a new hydrotherapy circuit, a spacious and comfortable space that offers showers sensations, massage pool stations and saunas, among others.
The renewal of all the Honeymoon Suites, now featuring new private large outdoor decks with hydro spa pools.
Two new, 1,000 sq.ft. in size, Excellence Club Ocean View Honeymoon Suites, offering a large private furnished terrace with an additional exterior hydro spa pool and spectacular views of the Caribbean Sea. Located on VIP Club floor with all the superior amenities for the Excellence Club.
Two new, 1,800 sq.ft. in size, Excellence Club Ocean Front Honeymoon Suites with Rooftop, with lavish private furnished two-story rooftop terrace, equipped with hydro spa pool and impressive ocean front views. Located on VIP Club floor with all the superior amenities for the Excellence Club.
Over two million dollars were also invested in the renowned Excellence Riviera Cancun, with renovation work that include:
Seven new Excellence Club Ocean Front Two-Story Rooftop Terrace Suites, with sweeping oceanfront views, equipped with hydro spa pools on a private furnished Rooftop Terrace of 390 sq.ft. in size.
One new Excellence Club Ocean Front Honeymoon Suite with Rooftop, with lavish private furnished two-story rooftop terrace equipped with hydro spa pool and impressive ocean front views. At this Suite you will find a separate couples massage room, a separate living room area, a bedroom and an additional Jacuzzi on one of the two balconies.
Expansion of the Gym – the 1,900 square feet facility offers state-of-the art equipment plus a Fitness Trail with a scenic route, for guests who wish to jog or walk while enjoying Cancuns incomparable tropical scenery.
Other additions to the new set of facilities, upgraded amenities and products being introduced by Excellence Group in 2012, are the opening of Las Olas Restaurant, positioned right on the beach, and located in both Excellence Riviera Cancun and Excellence Playa Mujeres resorts for the delight of guests enjoying Cancun holidays at either of these fantastic properties; as well as the addition of a complimentary Marine Wellness spa treatment for guests staying in Excellence Club Suites.
Chennai is often termed as the cultural capital of India for its deep-rooted traditions and long heritage. Today this buoyant metropolis is a blend of the old and the new, the traditional and the modern. One can find number of good cheap hotels in Chennai with all basic amenities such as a telephone, an alarm clock, a television, a safe, a mini-bar with snack foods and drinks. They offer a regal combination of royal ambience and contemporary world class luxury, with a touch of softness and indulgence. The hotels of the city of Chennai provide quick and crisp service for smart travellers seeking hassle-free and contemporary experiences. They provide an array of standard facilities, remarkable services and homely comfort to its guests. The hotel with its intricate design, modern and traditional design creates a unique in-room experience. Business centre with all mega features such as wi-fi, internet, fax and photocopy, video conferencing etc makes your trip surely convenient and successful.
The state of the art facilities of the Hotels near Chennai Airport blend style and comfort to create a memorable event. The easy connectivity to the airport and accessibility to the major corporate offices makes it a popular location for business traveller. A unique blend of conventional and modern thoughts, the hotel is surely a surprise package for travel lovers. Keeping in mind the number of tourist visits the city in a day the staff of hotels are all well behaved and trained. Visitors from far off places are overwhelmed by the warm and pleasant service they receive at the hotel. Few of the hotels have shopping facility displaying special antique, cultural items, handicrafts for gift purpose. The dining options at the hotel provide a great opportunity to savour cuisines from around the globe. The hotels of the city of Chennai provide quick and crisp service for smart travellers seeking hassle-free and contemporary experiences. They provide an array of standard facilities, remarkable services and homely comfort to its guests. The hotel with its intricate design, modern and traditional design creates a unique in-room experience. Business centre with all mega features such as wi-fi, internet, fax and photocopy, video conferencing etc makes your trip surely convenient and successful.
Hotels with good infrastructure and efficient service are easily available across the city within the reach of the tourists. The hotel with its artistic ambience will surely enchant you all through your stay. There are various Ayurveda spa and resort offering an array of spa treatments for the much needed holistic inner peace. Cheap hotels in Chennai also offer facilities like baby sitting, currency exchange, direct dial STD/ISD, and a mini-bar making your trip cherished in true sense. Once you enter the hotel you will be experience the limitless hospitality, the premium characteristics of the hotel. There are various types of guest rooms and suites which allows the valued guests a choice to suit their taste. Hotels near Chennai Airport boasts of world class facilities and amenities that ensure guests of a relaxing and comfortable stay. With cosy accommodations and super warm hospitality, the stay at the hotel will be surely worth remembering.
Want to have exciting recreational holidays? Choosing a charming beach with a resort is a great holiday destination for families, groups, wedding parties, couples and singles. You can choose from many exotic beaches. These beach holidays are perfect for a personalized vacation in a soothing locale.
One of such kind resorts is Jumeirah Phuket Private Island Resort. It is located less than 500m off the northeast shore of Phuket, Thailand. Jumeirah Phuket Private Island Resort will be situated on the shores of Koh Raet, an untouched tropical island located just 500 metres offshore from Ao Po Bay, north east of Phuket Island in Thailand, providing easy access for guests to the main tourist areas of Phuket Island. The resort can be reached by a four minute private motor yacht ride or island ferry from the access point on the mainland which is located just fifteen minutes from Phuket International Airport. The Jumeirah Private Island Phuket Resort features 65 lavishly appointed deluxe pool villas, each with a private infinity pool and Jacuzzi, and 12 three-bedroom luxury residential villas.
Jumeirah properties are regarded as among the most luxurious and innovative in the world and have won numerous international travel and tourism awards. The Dubai based luxury international hospitality group encompasses the world renowned Burj Al Arab, the world’s most luxurious hotel, the multi-award winning Jumeirah Beach Hotel, Jumeirah Emirates Towers, Jumeirah Beach Club Resort and Spa, Madinat Jumeirah and Jumeirah Bab Al Shams Desert Resort & Spa.
Jumeirah Island is surrounded with natural scenic beauty. These Phuket villas offer impressive facilities of a six-star hotel, including a world-class Spa and restaurants, its excellent location that gets you the Phuket’s first-rate infrastructure, including shopping and entertainment facilities, schools and hospitals.
Phuket is famous for its tourism and Thai culture of hospitality. It also provides you international cuisines. Jumeirah Phuket Private Island Resorts are the most exclusive with 5 star boutique hotel, spa and wellness centre, marina and private berth with maximum sea views. Jumeirah island villas offer ample source of recreational activities. There is an option to stay in a residential estate or in a beach villa. These luxurious beach villas are with a yatch club membership, and also lifetime membership at Blue Canyon Golf and Country Club. Jumeirah beach villas offer direct beach access and open sea views, and are set in their own luxurious tropical grounds with private pool.